Contact Us - Employer
Please us the form below to contact us with your questions or comments. If you are an employee of a cardholder please contact us here
Please us the form below to contact us with your questions or comments. If you are an employee of a cardholder please contact us here
No. The Money Manager Card program works just like direct deposit. If you offer direct deposit to your employees there is no change to your payroll system.
As a result, some of your employees are forced to use check cashing and payday loan establishments in order to receive their wages.
The employee fills out a form and gives it to your Payroll/HR personnel and the card is ordered through our customized internet portal.
Processing wages to the Money Manager Card is the same as processing wages to a bank account via direct deposit. We provide you the account and routing information for the card after the card is ordered through our secure internet portal.
We prefer the card be shipped to the work location of the employee. Shipping to the employers address is preferred in situations where the mail may be compromised.
Yes. Funds on the Money Manager Card are insured up to $100,000.
We support both English and Spanish.
Yes. Direct Benefits takes security very seriously. The cards are backed by Visa’s Zero Liability policy The cards are shipped with an activation sticker. Cardholder have to positively identify themselves in order to activate the card. Unactivated cards will be declined at the point of sale or at ATMs.
Once cards have been issued to employees it becomes their property. If an employee leaves they are free to take the card with them and use with another employer.
Depends. Payroll regulation concerning payment of wages to employees is governed by state law. Each state has different requirements and rights granted to employees. While most states are silent on the specific issue of payroll cards it is always best to consult your attorney to ascertain what your legal obligations are under the law.
Yes. As a Money Manager Card program client you have a dedicated Account Manager who coordinates the rollout of your program. In some cases we can provide on-site training for your HR and Payroll personnel. We provide education and awareness materials, videos and presentations to make sure your program is a success.